Yes, we only source tallow from 100% grass-fed and grass-finished cows. These animals are raised on pasture their entire lives, resulting in tallow that's rich in nutrients like vitamins A, D, E, K, and minerals that are beneficial for skin health.

For best results, take a small amount (about the size of a pea for facial application) and warm it between your fingertips. The balm will melt slightly with your body heat, making it easier to apply. Gently massage into clean skin using upward, circular motions until fully absorbed. A little goes a long way!

Absolutely! Our tallow balm is excellent for facial use. Its natural composition is similar to human skin cells, making it ideal for facial application. It's deeply moisturizing without clogging pores and can help balance oil production, reduce fine lines, and soothe irritation.

For optimal results, we recommend using our tallow balm 1-2 times daily on clean skin. Many customers incorporate it into both morning and evening skincare routines. Those with very dry skin may benefit from more frequent application, while those with oilier skin might prefer using it just once daily, typically in the evening.

No, when applied correctly, our tallow balm absorbs beautifully and leaves no greasy residue. Remember that a little goes a long way—start with a small amount and add more if needed. The balm penetrates deeply rather than sitting on top of the skin, providing lasting hydration without a heavy or oily feel.

We typically process orders within 1-2 business days. Standard shipping within the continental US takes 3-5 business days after processing. Expedited shipping options are available at checkout. International shipping times vary by location but generally take 7-14 business days once shipped.

Yes! We offer free standard shipping on all US orders over $50. International orders and US orders under $50 have a flat-rate shipping fee calculated at checkout. Subscribers to our recurring delivery program receive free shipping on all orders regardless of order value.

Yes, we ship to most countries worldwide. International shipping rates are calculated at checkout based on destination and package weight. Please note that customers are responsible for any import duties or taxes imposed by their country. Delivery times for international orders typically range from 7-14 business days after shipping.

Once your order ships, you'll receive a confirmation email with tracking information. You can also log into your account on our website to view real-time tracking updates. If you created your order as a guest, you can use the order tracking tool on our website by entering your order number and email address. For any tracking issues, please contact our customer support team.

We stand behind the quality of our products with a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund of the product price. Products must be returned in their original packaging, and we recommend saving your receipt and tracking information until your return is processed.

To initiate a return, please email help@evilgoods.org with your order number and reason for return. We'll provide a return shipping label and instructions. Once we receive your return, we'll process your refund within 5-7 business days. The refund will be issued to your original payment method. Please note that shipping costs are non-refundable unless the return is due to our error.

Yes! We offer a 100% satisfaction guarantee on all our products. If you're not completely satisfied with your purchase for any reason, you can return it within 30 days for a full refund. We're confident in the quality and effectiveness of our products and want you to experience the benefits risk-free.

In the rare event that your product arrives damaged, please contact our customer service team at help@evilgoods.org within 48 hours of delivery. Include your order number and photos of the damaged product and packaging. We'll promptly send a replacement at no additional cost to you. We take quality control seriously and appreciate your feedback to help us improve our packaging and shipping processes.

Our subscription service allows you to receive your favorite products automatically at regular intervals. You choose the frequency (every 1, 2, or 3 months), and we'll ship your products automatically. Subscribers enjoy a 15% discount on every order, free shipping, and early access to new products. You can easily manage, pause, or cancel your subscription anytime through your account.

Absolutely! You have complete control over your subscription. Through your account dashboard, you can easily modify your delivery frequency, change products in your subscription, update shipping or billing information, skip a delivery, or cancel altogether with no penalties. Changes must be made at least 48 hours before your next scheduled shipment.