HASSLE-FREE FROM DOOR TO DOOR
SIMPLE SHIPPING,
EASY RETURNS
We make getting and returning evil goods products as natural as our ingredients. no complicated policies, no hidden fees, just straightforward service that puts your satisfaction first.
OUR SHIPPING PROMISE
We deliver your natural skincare with the same care we put into making it.
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All orders ship within 24 hours (Mon-Fri before 3PM EST)
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Free shipping on all US orders, no minimum purchase
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Eco-friendly packaging that protects product quality
Trusted shipping partners ensuring your Evil Goods arrive safely and on time.
TRANSPARENCY IN TRANSIT
DETAILED SHIPPING INFORMATION
Everything you need to know about how your natural skincare makes its way to your doorstep.
STANDARD SHIPPING (FREE)
- Carrier: USPS First Class Mail
- Delivery: 3-5 business days
- Tracking: Full tracking provided via email
- Processing: Orders before 3PM EST ship same day (Mon-Fri)
EXPRESS SHIPPING ($9.99)
- Carrier: FedEx 2Day or USPS Priority
- Delivery: 1-2 business days
- Processing: Orders placed before 1PM EST ship same day
- Available: Continental US only
REGIONAL DELIVERY ESTIMATES
- East Coast: 1-2 business days
- Midwest & South: 2-3 business days
- West Coast & Mountains: 3-5 business days
- Alaska & Hawaii: 5-7 business days
STANDARD INTERNATIONAL ($15.99)
- Carrier: USPS International
- Delivery: 10-15 business days
- Tracking: Basic tracking available
- Processing: Orders before 2PM EST ship next business day
EXPRESS INTERNATIONAL ($29.99)
- Carrier: DHL Express or FedEx International
- Delivery: 3-5 business days
- Tracking: Full door-to-door tracking
- Processing: Orders before 12PM EST ship same day
COUNTRY DELIVERY ESTIMATES
- Canada & Mexico: 7-10 business days
- Europe & UK: 10-14 business days
- Australia & New Zealand: 12-16 business days
- Asia & Pacific: 14-18 business days
SUBSCRIPTION SHIPPING (FREE)
- Carrier: USPS First Class Mail
- Delivery: 3-5 business days
- Tracking: Full tracking provided via email
- Processing: Ships on your scheduled delivery date
SUBSCRIPTION BENEFITS
- Free shipping on all subscription orders
- Save 15% on every subscription order
- Priority processing during high-volume periods
- Exclusive free samples with every delivery
SUBSCRIPTION MANAGEMENT
- Easily skip or reschedule deliveries
- Change frequency (monthly, bi-monthly, quarterly)
- Add or modify products in your subscription
- Cancel anytime with no fees or penalties
EASY RETURN PROCESS
We stand behind our products with a simple, hassle-free return policy because your skin happiness matters to us.
GET IN TOUCH
Contact our friendly support team via email at help@evilgoods.org within 30 days of receiving your order. No lengthy explanations needed.
RECEIVE YOUR LABEL
We'll email you a prepaid return shipping label within 1 business day. No costs, no printer? No problem—we can mail the label to you instead.
SHIP & GET REFUNDED
Drop off your package at any carrier location using our prepaid label. Your full refund will be processed to your original payment method within 3-5 business days.
RETURN POLICY DETAILS
We believe in total transparency so you can shop with complete confidence.
What if my tallow balm arrives damaged?
Email help@evilgoods.org within 3 days with a photo of the damaged product. We'll ship a replacement immediately at no cost. No need to return the damaged item—we prioritize getting a perfect product to you as quickly as possible.
Can I return a gift item?
Yes, gift returns are accepted. We offer store credit for gift returns without requiring a receipt from the original purchaser.
How long do refunds take to process?
Refunds are processed within 3-5 business days after we receive your returned item. The funds may take an additional 2-5 business days to appear in your account, depending on your financial institution.
Can I exchange for a different scent?
Yes, we're happy to exchange your product for a different scent. Please return the unused or lightly used product within 30 days, and we'll send your preferred scent right away.
What's your policy on partially used products?
We accept returns of partially used products if you're unsatisfied with the performance. Please return within 30 days with at least 75% of the product remaining for a full refund or exchange.
RETURN ELIGIBILITY CHECKLIST
- Within 30 days of delivery
- Original packaging preferred but not required
- Subscription items eligible for returns
- Gift returns accepted (store credit option)
- International orders eligible (see shipping costs)
- Items without proof of purchase
- Products with removed or damaged labels
Note about tallow balm consistency:
Our natural products may vary slightly in color and texture, which is normal for our all-natural formulations and not grounds for return.
TOTAL CONTROL, ZERO HASSLE
SUBSCRIPTION MANAGEMENT
Easily manage your tallow balm deliveries with a few simple clicks - change frequency, skip shipments, or update your preferences anytime.
Log into your account, go to "My Subscriptions" and select your desired delivery frequency from the dropdown menu. Changes apply to your next shipment.
Easily switch between Unscented, Lavender, Citrus, or Sandalwood with just a few clicks. Your preference will update for all future deliveries.
Need to pause temporarily? Use the "Skip next delivery" option to maintain your subscription without receiving the next scheduled shipment.
We hope you don't, but we make it easy if needed. Simply click "Cancel subscription" and confirm your choice. No questions asked.
RISK-FREE BEAUTY REVOLUTION
We believe in our balm because it actually works. If your skin isn't looking better in 30 days, we'll give you your money back — no drama, no hoops. Subscribe now and save 30% on your first order!
Subscribe & Save 30% Today
