Contact information

EVIL GOODS Contact Information Policy

At EVIL GOODS, we are committed to providing excellent customer service. If you have any questions, concerns, or need assistance with your order or our services, please feel free to contact us. We are here to help and will respond as quickly as possible.

Contacting Us

You can reach out to us via the following methods:

  • Email: For any inquiries, you can email us at help@evilgoods.org. We strive to respond to all inquiries within 24-48 hours, Monday through Friday.

Business Hours

Our customer support team is available during the following hours:

  • Monday to Friday: 9:00 AM - 5:00 PM EST
  • Saturday and Sunday: Closed

We observe all major holidays and will respond to inquiries on the next available business day.

Order Inquiries

For questions about your order status, shipping, or any post-purchase concerns, please provide your order number and the email address associated with your purchase. This information will help us locate your order and provide faster service.

General Inquiries

For general information about our products, services, or other company-related inquiries, please don’t hesitate to reach out. We are happy to provide further details and assist with any requests.

Response Time

We are committed to responding to all customer inquiries in a timely manner. While we aim to respond within 24-48 hours, during peak times or holiday periods, response times may vary slightly. We appreciate your understanding and patience during these periods.

Social Media

You can also connect with us on our social media channels for updates, promotions, and announcements. While our social media team can provide general guidance, for detailed inquiries or personal account issues, please reach out via email.